Sphere finance

Customer / member management

• Member registration and profile management
• Assignment of staff relationship / account managers for customers / members with personalised portfolio reports
• Information on next of kins / contact persons
• Provision for custom information fields and additional required uploads such as pictures, signature speciments and identification documents
• Comprehensive linked account records allowing single view for all related account information
• Management of member / customer statuses and membership terminations
• Automated account numbers
• Generation of account / membership cards
• Online member / customer portals, mobile applications and USSD access for customer / member initiated registration, loan applications, current account/front-office withdrawals and access to realtime account information by members
• Comprehensive account statements and portfolio reports with configurable automation of periodic releases to members / customers

Group management

• Group registrations and information management
• Assignment of staff relationship / account managers for groups with personalised portfolio reports
• Assigning customers / members to groups with single comprehensive views
• Assignment of officials and group meeting days with staff scheduling

Deposits and shares management

• Management of savings / front-office / current account deposits, withdrawals and associated charges
• Reporting on savings and shares for dividends determination
• Integration to mobile wallets (such as Mpesa) and mainstream banks to allow realtime member contributions and reconcilliation

Loans management

• Loan origination with maker-checker functionality and customisable review levels
• External payment providers to enable direct disbursal to bank accounts or mobile wallets (such as Mpesa)
• Generation of loan schedules and loan statements
• Handling both flat rate and armotized loan calculations
• Generation of loan statements and loan schedules
• Configurable automated penalties on late loan payments
• Comprehensive and configurable reports on loan disbursals, arrears, penalties, non-performance and defaults
• Compartmentalization of loan reports by branches and asigned staff members
• Integration to mobile wallets (such as Mpesa) and mainstream banks to allow realtime loan repayments
• Automated configurable SMS, email and robocall payment reminders
• External Credit Reference Bureau (CRB) intergration for automated reporting
• Management and tracking of assets attached to secured loans

Staff bio-data, human resource and payroll management

• Staff scheduling and assignment management
• Training and performance tracking
• Payroll and HR functions
• Leave management

Financial management

• Budget and expense tracking and management
• Accounts receivable and payable management and reporting
• Financial reporting and analysis
• Staff imprest, reimbursements management
• Generating financial statements, such as income statements and balance sheets
• Stores, inventory and asset management
• SASRA / GAAP compliant reporting

Procurement management

• Creation of pre-qualification requests, purchase requisitions and purchase orders
• Management and tracking of suppliers, tenders and deliveries
• Purchase and requisition order processing

Communication and messaging

• Built in bulk SMS and email functionality with advanced lists filters for target audiences
• Email, SMS and in-app chat and video conferencing integration
• Integrated call center for unified call management
• Built in comprehensive electronic document management (EDM) components

Security, access control, data loss prevention and data privacy protection

• Two factor authentication for users and staff
• Staff and users access control with user roles and permissions
• Daily data backups for offline/offsite storage, recovery or reference in case of platform failure
• Compliance with data protection and privacy regulations (e.g., GDPR)
• Comprehensive access and data logging

Reporting and analytics

• Standardized administrative, financial and academic reports
• Ad-hoc reporting and analytics with data filtering and visualization
• API and data extraction access to connection to external data tools such as spreadsheets and analytical software
  
  

Accessibility

• Simplified, error free and user friendly interface
• Accessible on any internet enabled device including smart phones, tablets and computer devices
• Open standard APIs for external access and integration with third party platforms and applications for real-time or synchronized data sharing

Customization and scalability

• Built on top of a robust and versatile low-code platform allowing almost limitless customisation
• Fully customizable to match an institution’s specific requirements and work-flows
• Scalable to match institution’s utilization, data and file storage requirements
• Integrated email and web hosting
• Multi-branch management

Content management

• Built in email and website hosting and management hence eliminating the need for third party website hosts for the institutions web assets
• Manage and update web content and promotional/communication pages

Contact: info@africa1.me / (+254) 207 866 588 - Runs on: Sphere ERP

#erp