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INCIDENT REPORT: Mpesa outages 27-JUL-2023 1201GMT+3

27-Jun-2023 - 07:40:29 am

Summary
Mpesa incident report

We regret to inform you of Safaricom/Mpesa outages currently being experienced.

You may encouter intermittent errors while attempting to log into the Mpesa portal.

Additionally C2B and B2C Mpesa integrations may also be affected.

We are awaiting a resolution from the service provider.

Update 2-Aug-2023 11:01:32am

Services have been mostly restored and should operate normally.