Comprehensive Hospital Information Management ERP Software

The hospital management software has been developed to automate or otherwise streamline and simplify the running of both out-patient and in-patient management in medical facilities including clinics and hospitals.

Special care has been taken to ensure simplicity of usage and a near zero learning curve.

HIPAA compliant cloud hosting provider

• Our default cloud hosted option is provided through HIPAA compliant cloud servers available from anywhere with any mordern web browser, and including mobile applications
• We also provide an option to self host the software platform

Patient appointment and queuing management

Connects and integrates all your appointment channels – website, mobile, leads, phone, and front desk. Everything is in a central calendar.

• Create and assign patient appointments to medical personnel
• Integerated communication platforms to enable online, phone and SMS appointment scheduling
• Realtime personnel dashboards showing appointments and queue
• Automated email and SMS reminders to patients and medical personnel
• Patient triage and prioritization based on level of urgency
• Appointment shifting, rescheduling and cancellation
• Availability management and busy timings
• Multi-doctor and multi-departement support

Patient diagnoses, history, follow-up and tele-medicine

The electronic health records/electronic medical records modules enables you to digitize every aspect of your interaction with your patient.

• The ERP platform maintains patient histories including historical and current symptoms
• Free-form and customisable predefined medical symptom and diagnoses notes
• Easily record complaints, diagnosis, medical history into customizable forms. Pick diagnosis from personalized list, ICD10 and more
• Integrated sample collection, automated lab and electronic test reports
• Record prescriptions, advise and tests. Select drugs and dosages from easily searchable lookups
• Provide alerts for potential drug interactions, suggest evidence-based treatment protocols, and facilitate diagnostic decision-making
• View key health statistics in one place and view data across visits with charts and visualisations for easy interpretation
• Capability to print and share prescriptions on patient portals and emails
• Patients can be assigned identifiers to allow for facility or patient initiated follow-up on prognosis
• Optional patients' mobile application and web platform for appointment, feedback and follow-up management
• Multi-level authorization can be enabled to secure patient information and histories

Lab management

Lab management modules enable fully paperles lab reporting and full integration into the software.

• Create lab reports, automatically check ranges and print out lab reports if required
• Integeration with IoT or communications-capable lab devices for automated data collection
• Automated in-app, SMS and email notifications when reports are ready
• Availability of lab reports on patient portals
• Multi-level authorization can be enabled to secure lab reports

Pharmacy and inventory management

Track inventory levels, manage procurement processes, and minimize waste, leading to cost savings and improved resource allocation

• Centalised stock and inventory management for pharmacy and other hospital stores
• Inventory tracking, requisition and reordering
• Vendor / supplier management and purchase order processing
• Cost control analysis
• Automated notifications on low stock
• Integrated pharmacy billing pos

Billing and payments

Setup flexible rate plans, create bills & invoices, collect payments and issue printed bills and receipts

• Automated generation of bills and invoices
• Keep track out outstanding bills
• Advanced reporting on payments
• Invoice and bill ageing reports
• Provision for discounts with optional authorization
• Define billing packages across items and services
• Bill audit logs to track all changes made

In-patient management

Implement end-to-end flows – from admission to discharge

• Check room and bed availability
• Admission and discharge procedures
• Room and bed assignment

Billing and payment processing

• Invoicing for room charges, restaurant bills, and other services
• Integration with payment gateways for online and mobile payments
• Generation of detailed bills for guests
• Automated in-patient billing based on days admitted

Insurance support

• Record patient insurance information
• Generate and automatically share reports for insurance claims

Reporting and analytics

• Generating various reports on occupancy, revenue, and expenses
• Performance analytics for the restaurant, stores, and rooms
• Trend analysis for decision-making

Security and access Control

• Patient and personnel access control with user roles and permissions

Internal and external communication

• Messaging systems for communication with guests through email, SMS and integrated call center
• Automated emails and messages for confirmations, reminders, and feedback requests
• Management of organizational personnel email addresses
• Inbuilt instant chat and video conferencing

Compliance and regulations

• Compliance with data protection and privacy regulations (e.g., GDPR)

Mobile and web accessibility

• Mobile and web apps for patients to access applicable information
• Mobile and web apps for personnel to manage operations efficiently and flexibly

Employee management

• Staff bio-data
• Personnel scheduling and shift management
• Training and performance tracking
• Payroll and HR functions
• Leave management

Feedback and reviews

• Collecting and analyzing feedback and reviews for improvement

FINANICAL MANAGEMENT

Effective accounting within the hospital management software ensures financial transparency, accurate record-keeping, and compliance with financial regulations.

Accounting and financial management

• General ledger and financial reporting
• Revenue and expense tracking
• Budgeting and forecasting for operations
• Integration with other modules for seamless financial data flow

Accounts payable and receivable

• Managing invoices and payments to suppliers and vendors for inventory and services
• Handling payments, refunds, and deposits
• Automated invoicing and reminders for outstanding bills

Taxation and compliance

• Managing tax calculations and reporting
• Compliance with financial regulations and tax laws
• Auditing and record-keeping for financial transparency

Financial analytics

• Generating financial statements, such as income statements and balance sheets
• Analyzing financial performance and profitability
• Identifying trends and opportunities for revenue growth

Asset register

• Keep track of fixed assets
• Keep track of asset valuations, depreciation and disposal

Content management

• Manage and update content on the hospital's websites

MISCELLANEOUS

Cloud based

The entire software runs primarily on cloud based server infrastructure hence is available as a service eliminating the need to maintain local servers.

Internet connection is required for access to all functionality with availability on any intenet enabled devices including smart-phones, tablets and computers.

Fully customizable

The software is developed with sensible standardized defaults but is fully customizable to meet unique facility requirements.

Integrated electronic document management system

The software has complete document management capability with web editors and change tracking

In-app support

The software has quick access support built into the interface for easy placement of requests to the the developers and maintainers

Ad-hoc analytics and business intelligence

Create custom reports to answer specific questions with reporting, analytics and charting tools to simplify, summarize and visualize data

Accessibility and ease of use

The software has been developed with user interface and operational simplicity in mind hence abstracting away complex business processes to minimize the potential for erroneous data entry or reporting

Security and data integrity and data loss prevention

• Two factor user authentication to improve log in security
• Comprehensive logs of all operations affecting data to ensure traceability
• Down-loadable daily data snapshot backups to protect against data loss

Contact: info@africa1.me / (+254) 207 866 588 - Runs on: Sphere ERP

#erp #hospital management software